Staying Competitive to Remain Relevant
Staying Competitive to Remain Relevant
As technology evolves, the work of communication professionals similarly expands, weighing decisions that impact business plans, team building and development, and customer engagement.
Here are a few tips to help your organization stay ahead of the pack:
Be Creative
Your audience knows who your competition is, so organizations should use what works for individual teams to execute goals rather than trying to keep up with every trend and falling behind. Listen to your employees to maximize role fits and foster growth. A team that is happy and prepared to do their job will deliver better results. This is supported by Devalekar (2021) stating that, “if you’re not taking your employee’s experience into consideration, your customers will go elsewhere: companies with highly engaged employees outperform their competitors by 147%”.
Additionally, the
Forbes Technology Council states, “staying competitive is a product of
continually developing innovative ideas, which is driven by an inspired
creative team”, suggesting that ensuring the needs of employees are being met will
have direct results on the quality of work delivered. This is supported by Cancialosi
(2018) who asserts, “the shift to continuous learning in a psychological safe
environment helps to shift the culture of the organization to support future
efforts creating a generative cycle aimed at enhancing performance”. Healthy,
happy teams influence the creative ideas which are necessary to drive business.
Add Value
It can be overwhelming
deciding which new tools to implement into strategies and which messaging
approaches to take, so understanding what information the audience wants to engage
with and delivering on that can help establish value that can’t be gained elsewhere.
The Forbes Technology Council asserts, “it is easy to get so sucked into the
latest technology crazes, such as blockchain, machine learning, artificial
intelligence and internet of things sensors, that you forget the essential
focus for longevity: solving customer problems”. Giving your audiences
something they can’t get anywhere else will establish your products or services
as fulfilling a prominent need and delivering on dependability over time.
Use Resources
Analyzing information
is crucial to how businesses perform. The Forbes Technology Council asserts that,
“leading technology companies succeed because they understand how to leverage
the data that is collected”. This is a monumental tool in uncovering aspects of
business that might go unnoticed. If these are not identified early on, they
can cause the entire business structure to crumble. Continually analyzing information
provides measurable results for efforts.
References
Cancialosi, C. (2018, November 6). The critical role of
culture in technology transformation. Forbes. https://www.forbes.com/sites/chriscancialosi/2018/11/06/the-critical-role-of-culture-in-technology-transformation/?sh=346de7c83807
Devalekar, A. (2021, July 14). Why high employee engagement
results in accelerated revenue growth. Forbes. https://www.forbes.com/sites/forbesbusinesscouncil/2021/07/14/why-high-employee-engagement-results-in-accelerated-revenue-growth/
Forbes Technology Council. (2018, October 31). 11 ways to
stay competitive as technology evolves. Forbes. https://www.forbes.com/sites/forbestechcouncil/2018/10/31/11-ways-to-stay-competitive-as-technology-evolves/
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